Privacy Policy
Last updated: March 3, 2026
1. Data Controller
The entity responsible for processing your personal data is Superoi Lda, tax ID 517804174, located at Av. Coronel Eduardo Galhardo Nr. 7 2º-C, 1170-105 Lisbon, Portugal. For privacy-related matters, contact us at hi@askble.com.
2. Data We Collect
We collect the following types of personal data: identification data (name, email, phone), location data (address, postal code, city), platform usage data (requests, reviews, service history), technical data (IP address, browser type, device), and payment data (processed by secure third parties).
3. Purpose of Processing
Your data is processed to: create and manage your account; provide Ble platform services; communicate about requests and services; continuously improve the platform; comply with legal obligations; send marketing communications (with your consent).
4. Legal Basis
The processing of your data is based on: contract performance (service provision), consent (marketing and non-essential cookies), legitimate interests (service improvement and fraud prevention), and compliance with legal obligations.
5. Data Sharing
Your data may be shared with: professionals/clients on the platform (only data necessary for service provision); technology service providers (hosting, email, analytics); competent authorities when legally required. We do not sell your personal data to third parties.
6. International Transfers
Some of our service providers may be located outside the European Economic Area. In such cases, we ensure adequate safeguards are in place, such as the European Commission's standard contractual clauses.
7. Data Retention
We retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Account data is kept while the account is active. After account deletion, data is erased within 30 days, except where the law requires longer retention.
8. Your Rights
Under the GDPR, you have the right to: access your personal data; rectify inaccurate data; erase your data ('right to be forgotten'); restrict processing; data portability; object to processing; withdraw consent at any time. To exercise these rights, contact us at hi@askble.com.
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction, including encryption, access controls and continuous monitoring.
10. Changes
We may update this policy periodically. We will notify you of significant changes by email or through the platform. The last update date is indicated at the top of this page.
11. Contact
For questions about this policy or your personal data: Superoi Lda Tax ID: 517804174 Av. Coronel Eduardo Galhardo Nr. 7 2º-C 1170-105 Lisbon, Portugal Email: hi@askble.com